Job responsibilities:

• You will be responsible for sales and profitability growth for the vertical 
• You will manage and execute marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for developing new market segments
• You will organise comprehensive information describing the range of products and services offered by us and deliver this information through relevant sales resources to potential clients
• You will produce & present accurate and timely reports that meet the needs of the business

You should have: 

• Fluency in MS Office applications, including Outlook, Word, Powerpoint and Excel 
• Excellent presentation skills  
• Excellent relationship building skill 
• Excellent verbal and written skills  
• Positive attitude and be Self-motivated, result oriented with an ability to adhere to strict deadlines
• Commitment to delivering a high level of customer service
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities specially while dealing with HNI clientele
• Excellent organisational and planning skills
• Experience in a similar role with a proven track record
• Extensive travel experience or knowledge of regions and countries where we travel
• Ability to work within a team

• To issue flight tickets, Re-issuance, Partial Re issuance, Void, Ticket Re validation, cancellations, refunds, Partial Refund, Voidance/Exchanges/Manual fare building/PNR Splitting in Amadeus/ Galileo /Sabre
• Working on Multiple Queues, Queue Placing, Queue Monitoring
• Ticket Error Finding and fixing the issue/Helpdesk Supporting Team work
• PNR History Reading
• Knowledge of exchange policy & cancellation policy if customer wants to change or cancel the reservation etc.
• To provide the alternate option if ticket is non changeable and non refundable one or ticket has no remaining value available to change it.
• To interact with vendors like Airline and IATA ticketing agencies modify the booking and ask for the authorisation if they can waive the change fee or cancellation fee; follow up for amendments; group fares
• To perform follow-ups as needed and assigned the case to self within the time frame promised to customer.
• Good skill on MS Excel & Word

Essential Qualification & Key Skills

• Well versed in and experience in accunting softwater-  Tally
• Proficiency in MS Office- Word & Excel
• Working knowledge of GST Law, Return Filing & Dept. Dealing
• Working knowledge of TDS sections & provisions / Income Tax Law, Return Filing & Dept. Dealing
• Strong communication skills in English , both written and verbal

Duration: 10th Sep to 10th Dec 2023- 3 months

Responsibilities:

• Assist in itinerary planning and travel arrangements for clients, including flights, accommodations, transportation, and activities.
• Research and gather information on travel destinations, activities, and local attractions to provide valuable insights to clients.
• Support the creation of travel packages and promotional materials for marketing purposes.
• Communicate with operators and hoteliers through email, phone, and in-person meetings to address inquiries and get quotes.
• Collaborate with other team members to ensure accurate and up-to-date information is available to clients.
• Help maintain the company's database of travel information, contacts, and resources.
• Participate in team meetings and brainstorming sessions to contribute innovative ideas for enhancing customer experiences.
• Assist in organizing and coordinating travel events, workshops, and presentations.
• Provide administrative support, including data entry, filing, and documentation of travel-related information.
• Stay updated on industry trends, travel regulations, and best practices to ensure the company's services remain competitive and compliant.
• Work in The Wanderers subsidiary firms Colour Purple Events LLP, Outdoor Wilderness and Learning (L&D vertical) and Air Bookings LLP (flight tickets, travel insurance and visa)

• Currently enrolled in a relevant degree program (e.g., Hospitality, Tourism, Business) or recent graduate.
• Strong communication skills, both written and verbal.
• Detail-oriented with excellent organizational abilities.
• Proficiency in using standard office software and tools including MS Excel, Powerpoint, MS Word. Knowledge of a video making software is a plus.
• Enthusiasm for travel, cultural exploration, and customer service.
• Ability to work well within a team and adapt to an agile environment.
• Problem-solving skills and a proactive approach to tasks.
• Previous customer service or hospitality experience is a plus.

Benefits:

• Gain practical experience in the travel industry, enhancing your career prospects.
• Develop a strong understanding of travel operations, customer service, and marketing strategies.
• Networking opportunities with industry professionals and fellow interns.
• Mentorship and guidance from experienced travel experts.
• Opportunity to contribute innovative ideas and learn from real-world scenarios.

Application Process:

Interested candidates are invited to submit their resume to liketowork@thewanderers.co.in with a cover letter detailing their interest in the internship, and any relevant coursework or experience. Shortlisted candidates will be contacted for an interview.

Company: The Wanderers & it’s subsidiaries - OWL, Colour Purple Events & Air Bookings LLP (together referred to a TW)

Responsibilities:

• *Social Media Strategy:* Develop and implement a results-driven social media strategy aligned with the company's marketing goals and brand identity.
• *Content Creation:* Create compelling, visually appealing, and informative content, including posts, images, videos, and stories, that resonate with our target audience.
• *Platform Management:* Manage and maintain the company's presence on major social media platforms such as Facebook, Instagram, Twitter, LinkedIn, you tube etc.
• *Community Engagement:* Foster meaningful interactions with the TG by responding to comments, messages, and mentions promptly.
• *Audience Growth:* Increase our social media following and engagement through organic and paid strategies.
• *Content Calendar:* Plan and schedule social media content in advance, ensuring a consistent posting schedule.
• *Analytics and Reporting:* Monitor key performance metrics, track campaign success, and provide regular reports with actionable insights to optimize social media efforts.
• *Collaboration:* Work closely with the marketing team to align social media efforts with broader marketing initiatives, campaigns, and promotions.
• *User-Generated Content:* Encourage and curate user-generated content that showcases customer experiences and testimonials.
• *Trends and Innovation:* Stay updated on social media trends, emerging platforms, and industry best practices to drive innovation in our social media approach.
• *Crisis Management:* Be prepared to handle and mitigate any social media crises or negative feedback effectively.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Manager or similar role, preferably in the travel or hospitality & event industry.
• Strong creative and visual skills with the ability to create engaging multimedia content.
• Proficiency in social media management tools and analytics platforms.
• Excellent written and verbal communication skills.
• Knowledge of SEO and content marketing principles.
• Familiarity with social media advertising and paid campaigns.
• Exceptional time management and organizational abilities.
• A passion for travel and events and a deep understanding of the travel and event industry.
• Ability to work independently and as part of a collaborative team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to shape the social media presence of a dynamic travel firm.
• Work with a passionate team of travel enthusiasts.
• Travel perks and discounts on company offerings.
• Professional development opportunities.

Application Process:

Interested candidates should submit their resume, a cover letter detailing their relevant experience and social media accomplishments, and examples of previous social media campaigns or content they have managed. This can be emailed to: liketowork@thewanderers.co.in with the subject "Social Media Manager".
Shortlisted candidates will be contacted for an interview.